Terms of service.

Terms of Service

Effective Date: April 6, 2025

Welcome to B. J. Birkmann’s website! By purchasing from this site, you agree to the following Terms of Service. Please read them carefully before placing an order.

1. Overview

This website is operated by Ben Jonathan Birkmann. Throughout the site, the terms “we”, “us” and “our” refer to the owner(s) of this website. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions.

2. Product Description

We offer a curated bundle that includes:

  • A signed copy of our book with a personalized dedication

  • A themed bookmark

  • A character card with a handwritten message

All items are prepared and packaged with care. Because of the personalization involved, each bundle is unique and made to order.

3. Ordering & Personalization

When placing an order, please double-check that you have submitted the correct name for personalization. We cannot be held responsible for any errors in the information provided by you.

We reserve the right to refuse any personalization requests that are offensive, inappropriate, or otherwise not aligned with the tone of our products.

4. Payment

All payments are processed securely via Squarespace’s payment system and PayPal. Prices are subject to change without notice.

5. Shipping

We currently ship from Germany.

  • Domestic Shipping (within Germany): Orders shipped within Germany benefit from lower shipping rates due to our local provider.

  • International Shipping: We do ship worldwide, but international shipping rates will vary depending on your location and will be calculated at checkout.

  • Once your order is processed, you will receive a confirmation email with shipping details. Please allow extra business days for order processing.

We are not responsible for delays caused by postal services or customs (for international orders).

6. Returns & Refunds

Due to the personalized nature of the product, all sales are final. We do not accept returns or exchanges unless the product arrives damaged or with a defect.

If your bundle arrives damaged, please contact us within 7 days of delivery at bjbirkmann@gmail.com with photos of the damage so we can resolve the issue.

7. Intellectual Property

All content on this website, including text, images, and designs, is the intellectual property of B. J. Birkmann. You may not reproduce or use our content without written permission.

8. Privacy

We respect your privacy. Personal information collected during checkout is used solely to fulfill your order. We will never share or sell your information.

9. Contact

Questions about the Terms of Service should be sent to us at bjbirkmann@gmail.com.